"Speeeeeeeed! We love how fast our site is running. "

Video transcript: My name is David from the happy pair. We're based in Ireland. We have about somewhere between four and 12,000 members on our app and platform and our audience size is about 2 million across social media platforms and newsletter, et cetera. We run a private dedicated server and even with that it was considered by them to be a lot of resources. It still couldn't handle the demand you rapid promised to solve our downtime and resource issues, simple as that. We were having lots of issues with our old server crashing under the intense resource requirements that a membership site demands. Really our monthly costs with rapid are 40% less than what we were paying with previous hosts and rapid provides so much more resources for that lower price. So it really really is good value. We've had a very hands on experience with rapid support team. If we've had an issue they've addressed it in the private channel directly and worked with us until it was rolled. It really is very good service.

Video transcript: I know just enough about WordPress data servers to put myself into a world of trouble. Hi, my name is Mike Taylor and I'm the virtual assistant to take back your temple ministry. We migrated to Rapid from Kingsta for a couple of reasons. The main reason was because we've been using the buddy boss theme for our community for several years and it only made sense to execute it from the company who created the theme as who better than them to know what we are trying to achieve regarding performance. Now, with that being said, our response time improved considerably for our members from 13 seconds to load the first image in the community under Kingsta to five to 6 seconds initially on rapid, then about three to 4 seconds once things were cached. Now, the value was the second reason we switched to Rapid Kingsta. We had to pay an additional $100 a month to use their Redis server on top of our regular annual fee. However, on rapid, the Reddit server is included with the subscription. When you do the math, that's an immediate savings of $1,200 depending on how your plan is with Kingston versus Rapid. For us, it amounted to about $800 saving, but a savings nonetheless. Now, regarding rapid support team, they're second to none. They're such a prompt and friendly bunch, if the responding tech ran into some type of situation they didn't understand, they were quick to get help solving the problem. Now, in fairness to Kingston, they had a pretty top notch support team as well. However, again, rapid checked all the boxes on everything we were aspiring to accomplish regarding the financial savings to performance to tech support. As a matter of fact, we're so confident that we're going to be long standing subscriber of rapid that we've already issued an invoice so we can pay our coming yearly fee. Now that's confidence, so you can't go wrong with rapid. In my opinion, if you're like me, don't really know your way around the servers or techie or anything of that nature. So I truly suggest that you give rapid a good look to God be the glory in the name of Jesus. Way to go team rabbit.

Video transcript: Hi, I'm Sudhir Shuram, a wildlife photographer and a photography mentor based out of India. So I have my own organization, Sudhir Shuram Photography Private Limited. And I'm mainly into online photography courses and conducting wildlife photography learning tours out in the wild all over India, Costa Rica, and of course Africa, Kenya, Masai Mara. That is where I do. And how many members? So overall, on the buddy boss platform, I have around 15,000 plus users, out of which around 10,000 subscribers for the combination for my online photography courses. And yes, so for my online photography courses, I use a combination of learndash along with Bunny. Net and the Presto player on the Buddyboss platform. So that is what I have. My previous hosting services, I used the Vulture high frequency server, which had the twelve virtual cpus and the 48 gb ram, and the server was based out of Mumbai in India. And for that, the control panel I was using the run cloud. So it was the combination of run cloud plus the Vulture high frequency server, which I used for the Buddy boss platform. Previously I was with the Vulture high frequency server and the runcloud. So run cloud being the control panel, especially with the support of any server issues of the platform or even WordPress or any kind of issues. So they were not able to help me much, even though their response was very prompt and supportive. But a lot of times since, it was my own server which was outside of their purview. So that is where I had to depend on my own developer to fix certain things. And once I saw the announcement of rapid on the Budyboss Facebook group, and I saw that Wes was the person behind the technology about setting up the whole thing, that is what gave me the confidence, because I've personally seen the kind of feedback, the kind of support, what Wes gives in the Facebook group. Technically, he's very strong and he knows what he's talking about and with the kind of background, with the kind of experience, what he comes with. So that is what gave me the confidence that rapid moving to rapid would be the right choice, especially since the complete solution now comes from Buddyboss. So rapid, which is also part of the buddy boss platform. So I knew, like, it's one big solution from the same entity, and that probably is the best thing what can happen. And that was one of the key reasons why I decided to move to the rapid platform. So before moving to rapid, I did some kind of performance benchmarking for the old setup of the vulture high frequency server, which had twelve virtual cpus and 48 gb ram, and the other thing is this server, the vulture high frequency server was based out of Mumbai, which is closer to my place. I live in Bangalore and majority of my users are based out of India. So the Bangalore, sorry, the Mumbai location is where I had chosen for the vulture high frequency server. Now let me just refer my notes about the complete benchmark testing what I did before and after. Now in the previous setup, what we did is like we ran a test of 50 virtual users. So all these results were done on the k six and of course using the web page test as the platform for all the testing. So when we used for 50 virtual users and the load for five minutes, so the server did start noticing the kind of traffic what we were getting. And now what we did is like we went up to 350 virtual users. So when we went to 350 virtual users, the cpu usage went to like 100% for the PHP workers. And of course there were some inconsistent results afterwards. But overall it was 100% cpu usage at just 350 users. 350 virtual users. And that was the maximum load what the virtual high frequency server could take. Okay, so I'm just looking at the things. What we use, local version of the K six is what we used. Now this is before. And now after we move to rapid and in rapid again, as I said, this was the benchmark testing with a server based out of Mumbai. And after we moved to Rapid. So the performance level five plan is what I have in rapid where the server is based out of Ireland. So with that, what we did is we did a load test varying, right, from 50 virtual users to 700 virtual users. So in the previous 350, it basically topped up. Now here, even with 700 virtual users, the overall response time went down from say 1 second compared to previous to just 200 to 300 milliseconds. So there, the response time, even with 700 virtual users on the performance level five plan was absolutely good. And also one thing what we noticed, okay, sorry, that was the level three plan. Level plan five is down here. Let me just redo this. Yeah. So with the performance level five plan. So yes, so the server based out of Ireland, same thing. And here again we did a testing of, right, from 50 users to 750 users virtual users. And one thing what we noticed over here is the overall performance was absolutely fantastic. Even with respect to the 700 virtual users, there was absolutely no issues. So even for a response of like a load testing of up to five minutes, considering that it handled around requests. So overall it was very, very stable and the response time was very impressive. And of course the other thing is like while we are performing this load test. So browsing the site was absolutely fine overall with quick page loads and absolutely no delay in any of the transitions. So I think the other thing is, since currently the server is based out of Ireland and still we see absolutely like amazing performance compared to the virtual server which was based out of Mumbai. I'm hoping in future I'm sure that will happen. So in future, once we have the Amazon, I mean EC two servers right here in Mumbai or anywhere in India, I'm pretty sure the results are going to be even more impressive. So that is something what I am looking forward to and hoping to move to the mumbai servers very soon. So the previous vulture HF and the run cloud what I was using, so there the overall cost was coming to more than $400 per month. In fact probably around 450 plus dollars per month is what I was paying over there. But now after moving to rapid, of course the other thing is, since it was the run cloud combination, the support, as I said, even though was very prompt and responsive, but it was limited because of the knowledge what and access they couldn't have for my servers and other things. Now with the rapid, as I said, I've gone with the performance level five plan and if I look at the costing, I think it works out a lot better because here in rapid, along with the overall fine tuned like high performance server which is fine tuned for the Buddy boss platform and the Buddy Boss app which I'm using. So it also gives me the object Catch Pro. Initially I was just using the free version, but here we have the object crash Pro, object cache Pro which is $95 per month so that I get it absolutely free as a part of my package. Even the redis catch with the relay, that again is saving another $147 and even the vulnerability protection package which is $89 per month that also I'm getting, and of course the enhanced support which is around $100 per month since I have gone with the annual subscription. So that cost also has gone away. I mean if you look at the value proposition of rapid compared to previous, I think obviously it's definitely like very high value for the money what I'm spending on rapid. And of course the support also from Rapid is absolutely fantastic, very fast, responsive, and since it's their own servers, they have access so they are able to help you out with everything. So compared to my previous one, it's very high value for money after moving to rapid. Now in the previous setup, since run cloud was the control panel, what I was using. So the support of runcloud they were very responsive, but there were limitations with their support, with respect to be it, with respect to the server configuration, with respect to Buddyboss platform, with respect to the WordPress website itself, the combination of the plugins, what I had. So there were limitations where they were not able to fully help with respect to certain issues. What I was facing now with respect to rapid, I think right from the beginning, as soon as I signed up for the rapid performance level three plan, which was based out of the US. So when I did the benchmark testing, I saw that the response time was not that great because it was very far from where I stay in India. And that is where the recommendation which I got is it's better to move to a closer server. And I requested to be migrated to the Ireland server in Europe. And that was very smooth, of course. So that is where initially I was in the performance level three plan and looking at the cost value proposition, the performance level five plan was much better for me compared to my previous hosting. And that is where I decided to go ahead with the performance level five plan based out of Ireland. And I went for the yearly subscription so that I get the free support, or rather the $100 per month is included as a part of the enhanced support. What I get now, all these things like each time, whatever issues or whatever support I needed using my rapid dashboard, I just went onto the chat and at any point of time, always a support person was available to take me through all the issues, whatever queries, anything I had, they used to get it resolved. And in case if it had to go back to the technical team immediately, they used to write a ticket and then like a follow up mail used to happen. And then again from the chat, also a follow up used to happen. So that is one thing which I've seen, which is very good. And also the other thing is with respect to taxation and other things like I had some issues where being in India, so the taxation is not applicable. And immediately the billing team took care of that. And apart from that, the migration was very smooth where I filled up the details and in a matter of less than 24 hours after I requested, in fact after I requested, in a matter of three, 4 hours, the entire migration was done. So absolutely flawless. I logged into my servers, checked everything absolutely fine, and then I requested for the complete migration, changing the DNS, everything was very nicely taken care of. And even today, after moving the complete website onto the rapid platform, which is live. So any issues, I just log on to my rapid dashboard, talk to the engineers or the support staff and they've been very, very supportive. Since it's their own platform, they know what they have designed. So absolutely no complaints with respect to the support. And the support is one thing which we always look for, and in this case, I think it's absolutely top notch. So big kudos to the team at rapid for the amazing support. What you folks are giving me. Okay. Specific experience. Yes. The whole migration process, I should say, was very smooth. And even after migrating, the follow up support, everything, absolutely flawless. So a big kudos to your support team.